IT support you can rely on

In School –

Computing is now core to the curriculum and is a key teaching tool
in all subjects. Fast, reliable infrastructure is essential across all areas
of education. We pride ourselves in our ability to provide high quality,
effective systems, whilst keeping you at the forefront of new technologies.

In Business –

Computers are some of the most powerful tools available to
businesses today. Fast, reliable and secure systems are therefore
vital in promoting efficiency and growth in the modern world.

We have over 16 years experience supporting enterprise
networks, keeping thousands of users online and working.

IT support with a focus on people

Our success is supported by our key values:

No two customers are the same

We recognise that every customer is unique, so take the time to fully understand your specific needs. This enables us to develop a bespoke, effective solution which meets your requirements and exceeds your expectations.

Building relationships

Our experienced team recognise the value of an effective relationship with every customer. Our approachable engineers will not baffle you with technical jargon, they will take the time to explain everything using accessible language and work closely with you to understand your frustrations!

Taking an interest

Our engineers have a genuine interest in computing and a passionate approach to their work. We have a diverse team with a huge variety of skills and experience, ensuring we can meet any requirement you may have.

Education

We have years of experience supporting teaching and learning by providing reliable infrastructure and cutting-edge technologies to schools. With such wide exposure to the computing challenges faced in education, we have the ideal team to help with planning, maintenance and development. Computing is now essential to the curriculum and many areas of school life. Here are some of the key services we provide to our schools –

Fast, Reactive Support

We recognise the need for a quick response when IT lets you down. Our support model considers this, allowing you to call on us when needed. We don’t have rigid support slots, our reassuring SLAs ensure we are always available and can provide remote help or attend site when needed.

Off-Site Cloud Backup

We offer exclusive education pricing for our unlimited storage cloud backup. Providing complete peace of mind, all of your school data can be safely stored off-site protecting you against the worst failures. Our military-grade encryption surpasses all the data security requirements for education.

Web Filtering

Online safety is more important than ever. Protecting children from unsuitable content is essential in education, but the challenge is to maintain the productivity offered by the internet, both to staff and pupils of different ages. Our flexible controls allow you to create policies by user, device, time and location.

Broadband

Tri Computers provide internet connectivity that exceeds the requirements of the education sector, without the premium often charged to schools. Get in touch and see what savings can be made, whilst improving the speed and reliability of your connection.

Secure Remote Access

Staff and pupils increasingly require the ability to work from home. Tri Computers have a bespoke solution, offering enterprise level security and flexibility within an education budget. Our remote access product uses two-factor authentication to ensure the identity of users and protect their data.

New Classroom Technology

We take a keen interest in development, both in the classroom and for the school as a whole. Our engineers keep up-to-date at the forefront of emerging technologies, so are ideally placed to keep you informed. From planning meetings to our weekly blog posts, we will ensure that you don’t fall behind.

Business

Reliable, productive and secure IT is now vital for any company wanting to compete in the 21st century. With over 16 years of experience providing IT support and solutions to businesses of all sizes, you can rely on Tri Computers to keep you working.

Responsive On-Site Support

We combine experienced technical support with brilliant customer service to deliver an unrivalled support package. Focussed on flexibility, we offer an on-site response when issues can’t be resolved remotely at no additional cost.

Off-Site Secure Cloud Backup

We provide cloud backup in partnership with Livedrive – the fastest growing and top rated cloud storage provider in Europe and the USA. With flexible packages tailored to your needs, we can provide the data security your business requires.

Hosted Networks and Remote Working

In the modern world, you and your staff need access to your data and resources wherever you are and whenever you need to. We use the latest technologies and our datacentre infrastructure to provide reliable remote working without compromising on speed, security or simplicity.

Proactive Monitoring and Bespoke Solutions

We have a unique monitoring platform, alerting us immediately of imminent failures in your infrastructure before they affect your business. Our engineers can detect faults before you notice them, working behind the scenes to ensure business continuity. We have a diverse skill set, so we are able to propose and implement bespoke solutions for any business need.

Latest from the blog

We keep up-to-date with emerging technologies. By following this blog, you can too!

Testimonials

Here is a small selection of testimonials from our happy customers. We continuously seek feedback in order to maintain a consistently high service level. Please select a customer logo to read the full testimonial.

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